Over 9 million passengers affected following airline data leak
9.4 million to be exact.
Up to 9.4 million Cathay Pacific passengers have reportedly been affected by a major leak of personal information.
The airline reports that the breach targeted passenger names, nationalities, dates of birth, phone numbers, email addresses and home addresses but also passport numbers, identity card numbers, frequent flyer program membership numbers, customer service remarks and historical travel information.
The airline, based in Hong Kong, has set up helplines for worried passengers.
“We are in the process of contacting affected passengers, using multiple communications channels, and providing them with information on steps they can take to protect themselves,” Cathay Pacific’s chief executive officer Rupert Hogg said.
“We have no evidence that any personal data has been misused.”
The airline said it launched an investigation and notified police after an IT operation, which began in March, revealed unauthorised access.
Hogg said stolen data also included 403 expired credit card numbers and 27 credit card numbers with no CVV.
“The combination of data accessed varies for each affected passenger,” he added.
"[Cathay Pacific is] very sorry for any concern this data security event may cause our passengers”.
“We acted immediately to contain the event, commence a thorough investigation with the assistance of a leading cybersecurity firm, and to further strengthen our IT security measures."
More information regarding the number of Australian customers affected is not yet known however Cathay Pacific flies regularly from Sydney, Melbourne, Perth, Brisbane, Adelaide and Cairns.
Image: Getty / PHILIPPE LOPEZ / Staff